communicatr

The most advanced,
directed and seamless
tool of communication developed for businesses
to interact with their clients

available on

google play

app store

app gallery

importance of
effective communication

Communication between a business and its
customers is arguably the
most important aspect of the transactional process
yet the most neglected
and inefficient. It is crucial as it determines trust, satisfaction and the long term success of a
business. It was this challenge that underpinned the creation and development of communicatr

building trust
and loyalty

Easy to use, transparent communication make clients feel valued and respected. This builds both trust and loyalty and results in long term relationships and increased business.

understanding needs
and expectations

Businesses that effectively communicate with its customers are able to understand their goals, preferences and concerns. This negates the risk of delivering wrong products, services and solutions.

problem
resolution

Issues are inevitable in any business but a relationship governed by sound communication help resolve problems quickly and professionally and small issues do not escalate into major conflicts

competitive
advantage

How a company communicates is as important as the product or service itself and those boasting of better communication with their clients outperform their competitors.

business

communicatr is a unique business tool allowing for client communication at a level unmatched

Allows clients to instantly contact every facet of your organization or any person you choose to make available for contact, regardless whether your business is a single branch or multi branch operating nationally or globally
Allows your business to segment your client base to enable pointed and very directed communication to particular groups
Single chat can be converted into a group involving multiple employees
White label app giving your business the comfort and security of being in control of your clients information.
A separate internal chat system between employees and company branches

consumer

hassle free, pointed, instant and standardized connectivity

Like personal instant messaging, business communication should be embraced as part of modern living and done “on the go”. It should not be endless waiting for a call operator or bots
Existing customers or potential ones are driven by a fundamental need which is hassle free instant communication to a vendor to inquire, order, book or complain. Communicatr allows you that.
Centralised and a singular point of contact is archaic and presupposes efficiency internally in a client communication reaching the right person or section.
Chat communication is a recorded process which allows for continuity in event it is transferred between employees or departments saving time and effort.